Shipping & Returns

ORDER CANCELLATION iDzynes will be happy to help you cancel your order prior to approval. However, orders may not be eligible for cancellation if production has already begun. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is canceled any labor hours, or costs incurred by iDzynes (proof, graphics design, etc.) will be subtracted from your refund. Minimum is $15 once the order has been started. RETURNS AND REFUNDS Since each order is unique to each customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Customer must notify iDzynes within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days from the time when the ordered product delivery was taken. Customer will be reimbursed shipping costs once product defect has been verified. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. ORDER SHIPPING AND DELIVERY iDzynes will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall iDzynes be liable for any consequential or damages resulting from any delay in shipment or delivery. All iDzynes customers agree not to hold iDzynes liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond direct control of iDzynes. iDzynes shipment and delivery dates are calculated based upon estimates provided by our suppliers. iDzynes will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. SHIPPING ERRORS & LOST PACKAGES Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. iDzynes is not responsible for 3rd party shipping errors, omissions or damaged shipments. CUSTOMER SUPPLIED INCORRECT ADDRESS When a package is not delivered due to an error made by the customer in submitting the proper shipping address, iDzynes will reship the package with corrected address and charge an additional shipping fee for the shipment.